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About this Video

This talk was given at a local TEDx event, produced independently of the TED Conferences. Through a deeply personal account of her own mother’s battle with Alzheimer’s, Carol Shillinglaw explains difficulties that families encounter adapting to a loved one’s sudden chronic illness. Using humor and perseverance as tools, her family members attempt to make the most out of the new roles they must assume and changing dynamics. Recognizing the frightfully negligible support available to caregivers in their position, Carol urges the need to establish a more uniform support network to serve the 65 million (and growing) people in the U.S. who currently act as caregivers for family members.

Carol Shillinglaw has been an employee at GE Healthcare for over 21 years, serving various roles. She currently leads a team at Global Design, exploring the whitespace in healthcare and creating solutions for caregivers who have family members affected by chronic illness.


About the Speaker

Carol Shillinglaw

Carol Shillinglaw

For more than 20 years in GE Healthcare, Carol Shillinglaw has been a business explorer and master navigator though the “white space” of commerce and innovation. Well known for her willingness to accept risk, she has shown leadership as a provocateur, connector, convener and highly evolved networker. With a passion for Healthcare challenges, Carol founded Global Design’s Growth Incubators team to incubate big ideas and bring together disparate partners to help turn them into actionable business propositions. Through global roles in sales, services, business development, quality and design & user experience, Carol has created a growing legacy of insights & innovations around challenges including organizational restructuring, commercial predictability, acquisition integration, unified design strategy, disease awareness and user experience.

Most recently, she has been focused on the under-developed area of non-professional caregiving of the chronically ill. She has brought together leading experts to define the category and develop business models to integrate services for the more than 65 million people caring for individuals with chronic disease in the U.S alone.

Carol continues to be an activist in the treatment of victims of Alzheimer’s disease and the family members who care for them. Additional community engagements include being on the Board of Directors for Interfaith Senior Programs of Waukesha Co. and a Committee Chair for the Spotlight Youth Theater. She has also been deeply engaged in strategic planning activities for elementary education in Wisconsin.

Carol has a BA in International Studies and a Masters in Business Administration. She is also a Certified Six Sigma Black Belt and Quality Leader.